Case Studies

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E-Learning Provider

One of the UK's leading E-Learning Providers employs the services of VBOS to help them run their telemarketing campaigns.  
As part of each campaign we identify the key contacts within specific industry sectors, carry out internet research and compile databases of contacts.  We contact each person, ensuring that we comply with TPS, and discuss the services and products provided by our client.  This results in information and demonstration products being sent out either by post or email.  By taking a consultative approach to selling, we are able to develop relationships with prospects and identify short and long-term business opportunities. The client then uses the leads generated by the telemarketing campaigns to build their sales pipeline. 

Software House

In 2002 we started working with a software house, in Lancashire which employed 4 people.  The client needed to improve cash flow, turnover and efficiency.  They found that even though sales were increasing, they had a high percentage of debtors, cash flow was very poor - they seemed to have reached the point of diminishing returns, and overheads were draining their remaining resources.
After an initial period of reviewing the existing processes, we implemented credit control systems, sales management processes and targeted marketing campaigns.  This resulted in turnover increasing by 300%, the number of staff increased to 12 and the number of clients increased by 150%.  In 2004 the software house was bought out by a leading provider of software solutions and services, employing over 200 staff.
Other services provided by VBOS included; production of software training materials, introduction of client support processes, diary management, project management, administration, proposal writing, statistical analysis and presentations.

Sole Traders

A number of sole traders employ the services of VBOS.  Services include; marketing and advertising, invoicing, administration, letter writing, estimates, chasing debtors and credit control systems.  Our services have resulted in increased leads/prospects, securing more business by presenting a professional image to prospective clients, fast turnaround on estimates/quotations and improved cash flow.