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E-Learning Provider
One of the UK's leading E-Learning Providers
employs the services of VBOS to help them run their telemarketing
campaigns.
As part of each campaign we identify the key contacts within specific industry
sectors, carry out internet research and compile databases of contacts. We
contact each person, ensuring that we comply with TPS, and discuss the services
and products provided by our client. This results in information and
demonstration products being sent out either by post or email. By taking a
consultative approach to selling, we are able to develop relationships with
prospects and identify short and long-term business opportunities. The client
then uses the leads generated by the telemarketing campaigns to build their
sales pipeline.
Software House
In 2002 we started working with a software house, in
Lancashire which employed 4 people. The client needed to improve cash flow, turnover and
efficiency. They found that even though sales were increasing, they had a
high percentage of debtors, cash flow was very poor - they seemed to have reached
the point of diminishing returns, and overheads were draining their remaining
resources.
After an initial period of reviewing the existing processes, we implemented
credit control systems,
sales management processes and targeted marketing campaigns. This resulted
in turnover increasing by 300%, the number of
staff increased to 12 and the number of clients increased by 150%. In 2004
the software house was bought out by a leading provider of software solutions
and services, employing over 200 staff.
Other services provided by VBOS included; production of software training
materials, introduction of client support processes, diary management, project
management, administration, proposal writing, statistical analysis and
presentations.
Sole Traders
A number of sole traders employ the services of VBOS.
Services include; marketing and advertising, invoicing, administration, letter
writing, estimates, chasing debtors and credit control systems. Our services have resulted in increased leads/prospects,
securing more business by presenting a professional image to prospective
clients, fast turnaround on estimates/quotations and improved cash flow.